Privacy Policy
Website Privacy Statement
Effective as of: 25/02/2024
Overview
At Above And Beyond Creative, we are deeply committed to transparent and responsible handling of personal data. This document outlines our practices and obligations in safeguarding the Personal Information of our customers and website visitors.
In alignment with the Australian Privacy Principles (APPs) from the Privacy Act 1988 (Cth) ("the Privacy Act"), we detail our approach to the responsible collection, use, protection, and disposal of Personal Information.
The Australian Privacy Principles can be reviewed at the Office of the Australian Information Commissioner's website, www.oaic.gov.au.
Collection and Usage of Personal Data
We define Personal Information as data that can uniquely identify an individual. We may collect various types of Personal Information, including but not limited to, names, mailing addresses, email addresses, and phone numbers.
Personal Information is collected through several methods such as in-person interactions, digital communications, phone conversations, and through our website www.aboveandbeyondcreative.com.au alongside third-party sources. We cannot vouch for the privacy policies of third-party sources.
The primary goal in collecting Personal Information is to deliver and enhance our services, communicate with clients, and conduct marketing activities. We ensure that any use of Personal Information aligns with your expectations or is directly related to our primary service offerings. Should you wish to opt-out of our marketing communications, you are welcome to do so at any time by contacting us.
Handling Sensitive Information
Sensitive Information includes data about an individual’s racial or ethnic background, political opinions, religious beliefs, memberships in associations, criminal records, or health information, as outlined by the Privacy Act.
Use of Sensitive Information is strictly limited to:
Purposes directly related to the primary reason it was collected;
With explicit consent from the individual;
As permitted or required by law.
Information Disclosure
We prioritize direct collection of Personal Information from you wherever feasible. If we receive Personal Information from third parties, we ensure you are informed accordingly.
Disclosure of Personal Information may occur under conditions such as:
With your explicit consent;
Under legal or regulatory requirements.
Information Security and Retention
Protecting your Personal Information against unauthorized access, loss, or improper use is of utmost importance to us. We adopt appropriate measures to secure Personal Information.
We also commit to destroying or de-identifying Personal Information when it is no longer necessary for its collected purpose. Generally, client files are retained for a minimum of 7 years as per our retention policy.
Your Rights to Access and Correct Information
You have the right to access and correct your Personal Information in our possession. For access requests, please reach out to us. While there is no fee for accessing your information, a small administrative fee might be charged for processing your request.
To safeguard your Personal Information, we may request proof of identity before fulfilling your request.
Accuracy of Personal Information
Ensuring your Personal Information is accurate and up-to-date is essential. Please notify us of any changes to your information to help us maintain the quality of our service.
Policy Modifications
This Privacy Statement is subject to updates and modifications. The latest version will always be accessible on our website.
Feedback and Concerns
If you have any feedback or concerns about our Privacy Statement, please contact us at:
bookings@aboveandbeyondcreative.com.au
0434 200 736
Above And Beyond Creative is dedicated to upholding your privacy and safeguarding your Personal Information under the guiding principles of respect and integrity.